Consultation, Costing, Travel, Treatment and Recovery
CONNECTING PATIENTS WITH BUMRUNGRAD HOSPITAL
Lotus Care Travel will assist you with all the care you need from the very start of planning until you return home. Our 5-Star Travel Services and the 5-star Medical Care at Bumrungrad International Hospital will give you satisfaction, quality care, and value throughout all stages of your medical travel journey. Review our services below and see how the process works step-by-step.
START WITH A CONSULTATION
It all starts with a personal consultation. A Lotus Care employee will conduct a personalized interview with you or your doctor in order to understand your needs and preferences for medical care needed and all travel arrangements. We will assist you to collect all the relevant medical records and diagnostic results that will allow our medical coordinating physician at Bumrungrad International Hospital to assess your ailment and determine to which of the 40 different specialised medical centres you should be referred to.
BEST VALUE AT REAL COST
When it comes to your health, only the best is good enough. Bumrungrad is rated the 9th best hospital and the 6th best technological advanced hospital in the world. But the best should come at a reasonable cost, which you want to know in advance. Bumrungrad has an advanced system called REAL COST, which estimates the total cost including surgical fees, doctor's fees, lab tests, medicine and room fees. The total inpatient or outpatient bill for the whole procedure will be known to you in advance. Despite getting the best medical care available, the total costs will be very reasonable. Lotus Care Travel has a unique Price Guarantee: You will pay the same price to Lotus Care Travel as paying direct to Bumrungrad Hospital.
CUSTOMIZED TRAVEL OPTIONS
Lotus Care Travel has been specialised in travel to Thailand for many years and our programs are specifically customized to meet your needs and the needs of your companion. We have a number of excellent 3, 4 and 5 star hotels in the close vicinity of Bumrungrad International Hospital, but also self-service apartments, for those who have to stay longer in Bangkok. A good number of airlines fly from Nairobi to Bangkok and we can book any of those, depending on your preference.
BOOKING AND TRAVEL PREPARATION
Once you have all the information you need, we will help to review all your travel options and assist you in making an informed choice that works best for your situation. We will coordinate in getting the visas to Thailand for you and your companion. Lotus Care Travel offers medical travel packages that include your travel, accommodations, the medical treatment, and other expenses at significant savings to you.
Upon arrival in Bangkok, our liaison, who has lived in Nairobi for 15 years and the last 10 years in Bangkok, will be waiting for you and assist you and your companion to navigate in Bangkok and assist with transfers to Bumrungrad Hospital. Now your medical treatment can begin. Based on your and your companion's requirements, all levels of concierge services are available.
During your treatment and follow-up care while abroad, we will make sure your friends and family back home remain updated about your progress and condition. We will follow up with you as you recover and continue to provide support as needed during your stay. Once you are well enough to return home, we will arrange for your flight back home.
FOLLOW-UP ASSISTANCE BACK HOME
At Lotus Care Travel, your health is precious to us, even after you returned home. As soon as you get home, we will meet with you and get your feedback on your health, the medical care received, the procedures followed, the concierge services rendered, your experience of Bangkok and anything else, that you might want to discuss. We understand the value of continuity of care and make sure we review your case with your local physician for follow-up treatment. Patient, referring physicians, and treating physicians will be engaged in a final satisfaction review to make sure your experience with Lotus Care Travel and Bumrungrad International Hospital met all your medical, travel and accommodation needs.